Professional Communication Lab Workshop

Professional Communication Lab

Taught by Marcus Lee · Hybrid

About this course

Strengthen email writing, meeting updates, and stakeholder conversations that keep projects moving. We focus on clarity, tone, and structure so your messages get faster responses.

Participants practice real workplace scenarios and receive coach feedback. The course is ideal for seekers moving into coordinator, customer success, or team lead roles.

Syllabus

  • Module 1: Foundations & Expectations – Overview of the spreadsheet interface, basic navigation, and workshop goals.
  • Workbook Navigation & Formatting – Best practices for organizing data, using freeze panes, shortcut keys, and formatting cells cleanly.
  • Core Excel Formulas – Essential mathematical functions including SUM, AVERAGE, COUNT, and relative vs. absolute cell referencing.
  • Logical Functions – Practical application of IF, AND, and OR statements to automate basic decision-making logic.
  • Module 2: Guided Practice & Feedback – Hands-on exercise sessions applying concepts to real-world scenarios with direct feedback.
  • Data Search & Lookups – Mastering VLOOKUP, XLOOKUP, and INDEX/MATCH to combine and retrieve data across sheets.
  • Data Cleaning Techniques – Handling missing data, removing duplicates, and using text functions (TRIM, CONCAT, LEFT, RIGHT).
  • Conditional Formatting – Highlighting trends, outliers, and key status updates visually based on custom rules.
  • Data Validation Tools – Creating drop-down lists and setting input restrictions to maintain data consistency.
  • Module 3: Final Assignment & Next Steps – Completing a practical end-of-course project and preparing reusable templates.
  • PivotTables & Summaries – Aggregating large datasets efficiently to summarize metrics without complex formulas.
  • Basic Business Visualization – Creating clear column, bar, and line charts tailored for administrative and executive reports.
  • Building Reusable Reports – Designing structured spreadsheets that can be updated effortlessly with new periodic data.
  • Portfolio & File Sharing – Preparing downloadable sample files to attach to job applications as proof of capability.
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